Reviews

The Best Company. The best service, professional, and willing to help!

I have been a customer for 15 years, their service techs do a good job, recently they replaced our two whole-house A/Cs, they did a great job

I had a new AC system and furnace installed. Although a little was more expensive, Cool-o-Matic completed a full energy assessment of my home and identified some problem areas which other companies did not. In addition, they did not discourage me from getting a building permit, Other companies actively told me not to do this; my belief is they feared the inspection. Work was done on time and professionally. I have only used the AC and it is working fine. The company has been responsive to questions.

Had an AC die right when summer started. it was an older R22 unit so the repair was not worth the money or trouble, and there was some issue with air ducting to be addressed. I had a few quotes and decided to go with Coolomatic as their proposal presented the best value and Tom seemed very knowledgeable in presenting the solutions. His crew did a great job with the installation and everything was nice and neat. They also took care of permit filing very quickly.

We replaced the whole HVAC system with dual fuel 98% efficient furnace and a 20 seer heat pump which was tied into my solar. Tom at Cool-O-Matic was a pleasure to work with and he was always available to answer questions, accommodate and was super knowledgeable in the field. I looked at a few different from Lennox to York to the Carrier manufactured systems. Tom knowledgeable about all of theses systems is what swayed me to his company, plus he did not pressure me at all, but wanted me to be sure I had all the facts! The installers were fantastic! Sean and the hair team were meticulous in the work and their pride really showed in their work, a trait rarely found in the industry. I look forward to working with Cool-O-Matic on new projects, and a long relationship!

I had several quotes to replace A/C and Furnace. For similarly spec'd equipment decided on going with Cool-o-Matic based on recommendations from friends and the interpersonal skills of Tom. He walked us through everything and explained the details of the equipment and job. I felt comfortable that our heating/cooling problem would be solved the first time. The job was completed on time and was clean/neat. Install looks great and new equipment thus far working well.

I started on time and finished on time. Pricing was very competitive.

I used Cool O Matic to install a replacement AC unit this past summer and dealt with Tom Romano, the sales engineer. The service was timely and professional. I had specific requests that were all addressed and the price was very competitive. Thanks for a great job!

We used Coolomatic to install our AC and furnace recently. Tom and his team have done a great job. We highly recommend Coolomatic.

Tom Romano did an excellent job of guiding us through the selection process for the replacement of our antiquated gas furnace and air conditioning system. He accurately measured our house for its heating and cooling needs and then presented us with a number of alternatives. He was very helpful in obtaining the financing that we needed to initiate this work. The one day install went seamlessly. The three-man crew was courteous and professional. Before leaving they reviewed all of the important features of our system and left no mess. Tom returned the day after the install to give us a follow-up demonstration of our computerized thermostat. Needless to say, my wife and I are very happy with the Carrier system thus far. We would recommend Cool-O-Matics to anyone interested in replacing their gas HVAC systems.

Just replaced our heater and air conditioner using Carrier products. Tom was very responsive to our questions and provided a highly competitive estimate. The installation, by Shawn and his team, went without a hitch. They were on time, kept the site clean, and had the system running smoothly. I definitely would recommend it to others.

Cool o Matic gave a great competitive price on a brand new central air system. Tom kept me up-to-date and the team got the insulation done in a quick efficient manner. They are super friendly and very professional and clean up everything. I highly recommend them.

Cool o Matic is the best, sales process very thorough and detailed. Install team led by Sean outstanding. We purchased 2 central AC units, an attic air handler, and a new furnace. Coolomatic sets the gold standard.

I called 3 contractors to get quotes for a central A/C unit that badly needed replacing. Tom Romano from Cool-O-Matic was the quickest to respond and come to the house. He also performed the most thorough evaluation of the site. I explained to Tom that, besides being an old R22 unit, the system did not cool my house evenly. The master bed & office were warm and the second-floor bedrooms were freezing. I also wanted a premium brand. Carrier, Trane, or Lennox. Tom put together a package with the proper condenser, air handler, & thermostat to cool my house properly. Cool-O-Matic gave me the best quote of anyone using top-tier equipment. I called Tom dozens of times to work out equipment and details. He always took my calls and gave me as much of his time as I needed.
On the day of the installation, the installers, Dennis & Joe, showed up early, put drop cloths everywhere in the house they were to work, & started attacking the project. Tom came to the project mid-morning to make sure everything was on track, and midday a tech arrived to shake out all the controls & programming. Bottom line..8 hours after they started work, my new A/C was running like a clock & the temp throughout the house is nice & even. Couldn't be happier.....or cooler.
A big thanks to the team from Cool-O-Matic!

The guys were clean and considerate.
Fantastic job and highly recommend Cool o Matic.

First and foremost, Tom Romano was my initial contact to discuss my replacement options. He was professional and very knowledgeable. I found it interesting that he was the only one to measure my rooms including the intake and outtake vents. His price was much lower than my other 3 estimates with longer warranties. I highly recommend Cool-0-Magic. Great, quick install. Nice and quiet furnace. Tom arrived after the work was completed to check the installation and to make sure that I was satisfied. A+

I was impressed with all aspects of the explanation of how unit would work and the size required for my house. I decided to have installed because felt that they will back up any of their work if an issue would sometime arise. Completed installation in a professional and clean manner. Even connect of a thermostat to computer and phone app were explained and completed after install. Highly recommend.

Tom was a great rep. for me. He was very thorough in his evaluation of the system that would best fit my needs and budget. He was there both days making sure everything went smoothly with the installation. The Carrier system is great, my a/c outside is quiet, the furnace blower is powerful. Great buy.

My neighbor Sean referred me to this company since he had a great experience with them to replace a hot water heater, AC, and hot air heater.
I called the company and talked when their sales agent Tom who is an expert in the field and most importantly the installation aspect.
We have a quick discussion on the price and rebates.
During the installation dates, two technicians showed up. Very efficiently, they took out the old ones and installed the new AC and heater units, both in the basement and outside unit.

Their thermostat control connects to my wifi and display are easy to use.

The temperature controls are super, quiet and smooth, much better than my old obits.

They are very professional

I just got my 2 Zone System completely replaced by Cool-O-Matic (AC/Coil/Furnace & Water Heater). Very satisfied with their commitment and install. Tom is very knowledgeable and upfront with product details, cost and what to expect. The install crew is very professional. Quality Service.

This was a great experience!!!! Tom Romano was fantastic to work with, he was professional and very patient with all my questions. The installation crew showed up not only on time but early!! They were very professional and respectful to my home. I highly recommend Coolamatic and the Carrier Infinity heat pump.

Cool-O-Matic replaced my old HVAC system with a Carrier Infinity system today. Shawn and Dennis did an amazing job: top-notch, clean and professional install in a very limited space. I'm an Engineer and I recognize the quality of the workmanship and attention to detail. Shawn treated my system like it was his own. I can't say enough good things about the pride and quality behind the workmanship! Tom Romano promised a professional job and delivered it. I would highly recommend Cool-O-Matic.

I had two systems put in and couldn't be happier. Workers were punctual, clean and treated our house like it was theirs. Highly recommended.
Thanks, guys!

We replaced the whole HVAC system in our home to a Carrier Infinity system, and I am so happy to have worked with Tom at Cool-O-Matic. Tom was always available to answer questions, accommodate and was super knowledgeable in the field. The installers were fabulous, really taking pride in their work, a trait rarely found in the industry. All the plumbers who have been to my house were utterly impressed at the manicured installation of the units. What sets Cool-O-Matic apart is service. At any time there was an issue, and they're always are issues, they were super responsive, always having a specialist available to assist when needed within a very reasonable time, never out of knowledge or solutions until the issue is resolved.
I look forward to working with Cool-O-Matic on my new projects, and there will be a few!

Installation just completed. Very happy with installers. Professional, very neat and knowledgeable. Management never too busy with our many questions.

I had nothing but a great experience with this company. Very professional and they were very neat. Cleaned up everything when they left. Tom was great at what he does and came to check on the job the guys were doing. I would recommend them 100%.

Had my main resident installed with the Infinity model and the process was very pleasant. It started with Tom Romano who helped me to understand various models and he also measured each room to get accurate readout to determine the size of AC & Furnace tonnage. The installation was completed in one day. With high-efficiency units my house temperature is very comfortable and the utility cost was reduced. Their price is competitive and I am using Cool O Matic to install my 2nd home as well.

Had a Bryant HVAC system installed by Cool-O -Matic this week. The two installation technician (Andrew and Joe) were very thorough and professional. They REALLY cared about the quality of the work they were doing. They went above and beyond what I think is normal in the industry, to make things work and look correctly. They didn't rush and answered any questions we had. The unit they installed was for our great room, and based on their workmanship this time, if we ever need to replace our other whole-house unit, we'll have them come back for that as well. Tom the sales rep was the first person we talked to and he explained everything in detail. After it was completed he came back to see how things went and to make sure we were satisfied.

In July 2017 I had Cool-O-Matic install a new furnace and Carrier AC. The system is great. Tom Romano was helpful in suggesting the best unit for my townhome. It keeps my house evenly cool during the summer and warm during the upcoming fall months. The install went very smoothly and efficiently. I highly recommend Cool-O-Matic!

Guys we neat, clean, professional and took pride in there work.

They came on time and finished on time. Would recommend them highly to everyone
the thermostat is great the but wifi did not work well
at first, called Tom he said the server was getting updated
now it works fine connects every time

Tom and his team are excellent. They finished the job on time, keep the site clean. Tom came over specifically to go over the usage of the thermostat with me. I highly recommend Coolomatic for your everyone!

salesman (Tom) was very professional and helped us through all the options that were available.
installers came on time, were neat and professional and completed the job on time.
we are very satisfied and highly recommend Cool-o-Matic to everyone.

Cool O Matic rep Thomas was really helpful in choosing the right product for us. Most importantly I liked the way he explained how different systems with varying capabilities work. We were able to replace Carrier equipment with better functionality. The price was very competitive. The technicians were very friendly. All in all, our experience with Cool O Matic was excellent. We highly recommend these guys.

Fantastic !!!! From the Sale to the installation. Servicemen were meticulous, clean and efficient. High recommend especially because of the competitive pricing.

The team that replaced our heating and A/C were very professional and easy to work with, they explained the entire process and how to make the most of our new system. They were very neat and clean.

After researching multiple HVAC providers throughout Somerset County, NJ and others throughout the state, I chose Cool-O-Matic based upon their initial walkthrough presentation, professional and knowledgeable sales approach, innovations offered that other companies lacked providing or offering and pricing.

Pricing was competitive but very fair and within my budget. Upon installation, the install teams were great to work with over a 2 day period and the Carrier Infinity Series that was installed is amazing. We chose most of the upgrade options that have helped our homestay balanced v what we were experiencing with our 20-year-old system that was well maintained to include; rooms being too hot, cold or clammy.

Tom Romano was our business development contact and he did a fantastic job in ensuring that the system was installed as promised and also made multiple visits during and after the install to review and train us on the systems bells/whistles.

Our township inspectors who approved the installation of the system quickly were also impressed by the craftsmanship taken to install and apply added devices such as drip pans, filter access panels, water alarms, plumbing/wiring was neatly installed.

I would highly recommend Cool-o-Matic and their dedicated and talented team of sales personnel and installers.

SDK

CEO SDK Associates Group, Inc. - Mechanical / Engineering /Specialty Services Commercial Provider for N.A.

They were very professional and friendly. The price for the repair was fair and they were here fast to fix my furnace. I highly recommend them.

We are very satisfied with the Cool-O-Matic service and Bryant Furnace/AC System. Sales agent Tom Romano made three pre-sale visits to our house. On the first visit, he measured all our rooms, identified the location of ventilation registers, location of windows, and orientation of the house, and used software to recommend size of the AC and furnace system. Of four vendors, only Cool O Matic performed this analysis. The outcome showed that our existing furnace and AC were oversized for our house, and the replacement systems should be smaller capacity. Three other vendors did not perform this analysis and proposed replacement with same-sized units, at higher initial and ongoing operating costs. On his second visit, Tom presented three replacement options and discussed the pros and cons of each. After considering his three proposals, Tom returned a third time to answer my questions and conclude the agreement (we selected a Bryant 96% two-stage, DC multi-speed fan furnace, and a two-stage 15 SEER AC system, a more efficient upscale system that came in about the same price as the less efficient direct replacement systems proposed by the other vendors, thanks to Tom's analysis). The installation went quickly and smoothly. A team of six courteous technicians took about six hours to remove the old furnace and AC, and install the new units, including the PVC ventilation system required for the new high-efficiency furnace, and clean up the worksite. Before leaving they trained us how to use our new wi-fi connected thermostat. Tom arrived near the end to inspect the installation and answer any questions we had. The replacement was done near the end of summer, but so far we have found the house to be more comfortable with the two-stage AC, and anticipate the same will be true with the two-stage furnace once the heating season begins.

They showed up early and got right to work. They were professional, knowledgeable, and friendly. I would definitely recommend them! Tom was great to work with.

we were very very happy with the work that Cool-o-Matic did for us. they did what they said they would do and were prompt, courteous, and professional. I would highly recommend them

Great service, great company. love the carrier infinity product!! would highly recommend

Quick install, they were on time and sooner than expected. Love our new infinity system.

Tom Romano did an excellent job of guiding us through the equipment selection process for the replacement of our antiquated gas furnace and air conditioning system. He accurately measured our house for its heating and cooling needs and then presented us with a number of alternatives. We felt our decision to purchase the furnace and air conditioner recommended was a well educated and informed one. He was very helpful in obtaining the financing that we needed to initiate this work. The one day install went seamlessly. The three-man crew arrived on time and were courteous and professional. Before leaving they reviewed all of the important features of our system and left no mess. Tom returned the following day to give us a follow-up demonstration of our computerized thermostat. He also yields all of the necessary registration paperwork and rebate application that same day. Needless to say, my wife and I are very happy with the Carrier system thus far. We would recommend Cool-O-Matics to anyone interested in replacing their gas HVAC systems. Jim R

A great system installed a few days after the estimate, at the best price by far, we shopped around for about a year before A/C went. I would highly recommend Cool O Matic.

Tom was fantastic to deal with
Installation went smoothly.
Installers were neat tidy and professional